Last weekend at the Reseller Round-Up in San Francisco we learned about a few resourceful tools when fixing common problems with QuickBooks. We thought we would share this one with you!
The File Doctor
Opening any file on your computer seems as simple as double-clicking your mouse. But there’s also a lot happening in the background on your computer to make that file open. When a QuickBooks file won’t open, the problem may be in Windows, QuickBooks, or your network.
Use the QuickBooks File Doctor to fix certain types of:
- File and data corruption
- Windows setup problems
- Network setup problems (including H202 errors)
FIX YOUR COMPANY FILE OF YOUR NETWORK USING THE QUICKBOOKS FILE DOCTOR!
Click here to learn more or to download the free tool
For more information on the File Doctor or to hear more about troubleshooting in QuickBooks, Call QBDoc and speak with one of our ProAdvisors. 775-348-9200 or visit us onlinewww.qbdoc.com
Great Article, Keep it up!
Rick Jones
Cloud Comupting Expert
for Quickbook Hosting (888) 408-6044
URL http://www.myrealdata.com/quickbooks-hosting.html
Using QB Enterprise Solutions 2011. One of our users has been requested every day for last 10 days by QB to change her password (it’s usually 90 days). This is a new and unusual problem! Any ideas?
Hello Debbie,
It’s a little technical, but Intuit has a fix for this. posted here: http://support.quickbooks.intuit.com/support/articles/SLN43043
Basically, you will be renaming the .TLG file, which will force QuickBooks to write a new one, without the error. If you attempt this, I strongly urge you to make a backup of your file first.